Contacta con nosotros

Estamos a tu disposición

¿Tienes algún requisito especial para el alquiler? ¿Tienes que indicarnos o solicitarnos algo? ¿Tienes alguna duda?

No dudes en ponerte en contacto con nosotros

Para la asistencia en caso de avería, fallo o accidente, activo las 24 horas del días los 7 días de la semana:

ACI Global (para estas ubicaciones: Bari, Benevento, Bergamo, Bologna, Brindisi, Tropea, Chiusi, Cosenza, Cuneo Firenze, Genova, Guidizzolo, Imola, Lamezia Terme, Latina, Napoli, Pesaro, Pisa, Ravenna, Rimini, Rossano, Salerno y Torino)

desde Italia 📞 800 804 670
desde el extranjero 📞 +39 02 661 658 74

MAPFRE: (para estas ubicaciones: Verona, Trento, Catania, Palermo, Olbia, Alghero, Cagliari, Milano Stazione Centrale, Milano Malpensa, Milano Linate, Roma Fiumicino Aeroporto, Roma Termini Stazione, Roma Tiburtina stazione, Roma San Pietro y Venezia):

desde Italia 📞 800 123 780
desde el extranjero 📞 +39 01 52559540

CENTRO DE RESERVAS

Para solicitar presupuestos, hacer reservas, cambios y cancelaciones

Abierto de lunes a viernes de las 9 a las 19 h. / sábado de las 9 a las 17 h.

desde Italia 800 947 447
desde el extranjero +39 045 2059301

SERVICIO AL CLIENTE / CUSTOMER CARE

Para aclaraciones sobre los alquileres concluidos hace más de 24 horas y cualquier solicitud de reembolso.

De lunes a viernes de las 9 a las 18:30 h./ sábado de las 9 a las 13 h.

199 201 954 – número de teléfono público (0,50 euros/minuto – tarifa de conexión 0,18 euros, IVA incluido)

Puedes ponerte en contacto GRATUITAMENTE con el Servicio de Atención al Cliente enviando una solicitud desde el formulario

Visita nuestra página de preguntas frecuentes.

CONTACTA CON NOSOTROS

Motivo del contacto

Especifique el motivo de la cancelación

Atención al cliente para un nuevo presupuesto, una nueva reserva, un cambio de reserva, la cancelación de una reserva, información general sobre el alquiler

Apoyo al cliente para la aclaración de las actividades de facturación y para la gestión de multas y sanciones

Asistencia al cliente para la aclaración de los alquileres concluidos al menos 24 horas antes (por ejemplo, gestión de daños, recuperación de documentos útiles, etc.).

Nombre

Apellidos

Teléfono

Número de reserva/comprobante

Qué es el número de reserva Qué es el número de comprobante

Número contrato

Qué es el número de contrato

Número contrato

Qué es el número de contrato

Mensaje

Al hacer clic en "Enviar solicitud", declara haber leído la política de privacidad a efectos de contacto.

Cookie	Duración	Descripción
cookielawinfo-checbox-analytics		This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional		The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others		This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-advertisement		Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-necessary		This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance		This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
elementor		This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time.
gdpr		Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry.
PHPSESSID		This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy		The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duración	Descripción
bcookie		This cookie is set by linkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
lang		This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc		This cookie is set by LinkedIn and used for routing.
pll_language		This cookie is set by Polylang plugin for WordPress powered websites. The cookie stores the language code of the last browsed page.
PugT		PubMatic sets this cookie to check when the cookies were updated on the browser in order to limit the number of calls to the server-side cookie store.

Cookie	Duración	Descripción
_ga		This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_ga_W0J8BBX7ZJ		This cookie is installed by Google Analytics.
_gid		This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.
_hjFirstSeen		This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.
_hjIncludedInSessionSample		Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit.
callback		Collects information on visitor behaviour.
demdex		The demdex cookie, set under the domain demdex.net, is used by Adobe Audience Manager to help identify a unique visitor across domains.

Cookie	Duración	Descripción
_fbp		This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
_kuid_		The cookie, set by Krux Digital, registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
bscookie		This cookie is a browser ID cookie set by Linked share Buttons and ad tags.
c		This cookie is set by Rubicon Project to control synchronization of user identification and exchange of user data between various ad services.
car		Used to present the visitor with relevant content advertisement.
cf		Used to present the visitor with relevant content advertisement.
cip		Presents the user with relevant content and advertisements, and facilitates real-time bidding for advertisers.
CMID		Casale Media sets this cookie to collect information on user behavior, for targeted advertising.
CMPRO		CMPRO cookie is set by CasaleMedia for anonymous user tracking, and for targeted advertising.
CMPS		CMPS cookie is set by CasaleMedia for anonymous user tracking based on user's website visits, for displaying targeted ads.
cnac		Used to present the visitor with relevant content advertisement.
criteo_write_test		This cookie sets a unique ID for the visitors that allows third-party advretisers to target the visitors with relevant advertisement.
dpm		The dpm cookie, set under the Demdex domain, assigns a unique ID to each visiting user, hence allowing third-party advertisers to target these users with relevant ads.
fr		The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
IDE		Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
IDSYNC		This cookie is set by Yahoo to store information on how users behave on multiple websites so that relevant ads can be displayed to them.
KRTBCOOKIE_97		This cookie, set by PubMatic, is used to build a profile of user interests and to show relevant ads.
test_cookie		This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
tuuid		The tuuid cookie, set by BidSwitch, stores an unique ID to determine what adverts the users have seen if they have visited any of the advertiser's websites. The information is used to decide when and how often users will see a certain banner.
tuuid_lu		This cookie, set by BidSwitch, stores a unique ID to determine what adverts the users have seen while visiting an advertiser's website. This information is then used to understand when and how often users will see a certain banner.
uid		This cookie is used to measure the number and behavior of the visitors to the website anonymously. The data includes the number of visits, average duration of the visit on the website, pages visited, etc. for the purpose of better understanding user preferences for targeted advertisments.
um		Set by AddThis for registering the user's sharing of content through social media.
umeh		This cookie is set by Improve Digital to track visitors on multiple websites, in order to present relevant advertisements based on the visitor's preferences.
uuid2		The uuid2 cookie is set by AppNexus and records information that helps in differentiating between devices and browsers. This information is used to pick out ads delivered by the platform and assess the ad performance and its attribute payment.

Cookie	Duración	Descripción
_btoLead		No description
_gat_gtag_UA_49852597_1		No description
_hjAbsoluteSessionInProgress		No description
_hjid		This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_hjIncludedInPageviewSample		No description
_hjSession_1556309		No description
_hjSessionUser_1556309		No description
_hjTLDTest		No description
A3		No description
am_tokens		No description
am_tokens_eu-v1		No description
AnalyticsSyncHistory		No description
criteo		No description available.
cto_bundle		No description available.
cto_tld_test		No description
data-c		No description available.
data-c-ts		No description
fonts-loaded		No description
li_gc		No description
mv_tokens		No description available.
mv_tokens_eu-v1		No description
RUL		No description
UserMatchHistory		Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
visitor-id		No description available.

Contacta con nosotros

CONTACTA CON NOSOTROS

¿Necesitas ayuda?