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Hai qualche esigenza di noleggio particolare? Devi segnalarci o chiederci qualcosa? Hai qualche dubbio?

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SOCCORSO STRADALE

Per ricevere assistenza in caso di guasto, breakdown o incidente contattare:

ACI Global (per le seguenti sedi: Bari, Benevento, Bergamo, Bologna, Brindisi, Tropea, Chiusi, Cosenza, Cuneo Firenze, Genova, Guidizzolo, Imola, Lamezia Terme, Latina, Napoli, Pesaro, Pisa, Ravenna, Rimini, Rossano, Salerno e Torino):

dall’Italia 📞 800 804 670
dall’Estero 📞 +39 02 661 658 74

oppure

MAPFRE (per le seguenti sedi: Verona, Trento, Catania, Palermo, Olbia, Alghero, Cagliari, Milano Stazione Centrale, Milano Malpensa, Milano Linate, Roma Fiumicino Aeroporto, Roma Termini Stazione, Roma Tiburtina stazione, Roma San Pietro e Venezia):

dall’Italia 📞 800 123 780
dall’Estero 📞 +39 01 52559540

CENTRO PRENOTAZIONI

Per richiesta preventivi, inserimento prenotazioni, modifiche e cancellazioni

Attivo da lunedì a venerdì dalle ore 09:00 alle ore 19:00 / sabato dalle ore 09:00 alle ore 17:00

dall’Italia 800 947 447
dall’Estero +39 045 2059301

SERVIZIO CLIENTI / CUSTOMER CARE

Per chiarimenti su noleggi conclusi da oltre 24 ore e richieste di rimborso eventuali.

Attivo da lunedì a venerdì dalle ore 09:00 alle ore 18:30 / sabato dalle ore 09:00 alle ore 13:00

199 201 954 – numero di telefono a pagamento (costo di 0,50 €/minuto – scatto alla risposta di € 0,18 IVA inclusa)

Puoi contattare GRATUITAMENTE il Servizio Clienti inviando una richiesta dal form

Visita la nostra pagina dedicata alle FAQ!

CONTATTACI

Motivo del contatto

Specifica il motivo della cancellazione

Supporto Clienti per nuovo preventivo, nuova prenotazione, modifica prenotazione, cancellazione di una prenotazione, informazioni generali sul noleggio

Supporto Clienti per chiarimenti relativi alle attività di fatturazione e per la gestione di eventuali multe e verbali

Supporto Clienti per chiarimenti su noleggi conclusi da almeno 24 ore (es. gestione danni, recupero documenti utili, ecc.)

Nome

Cognome

Telefono

Numero di prenotazione / voucher

Cos’è il numero di prenotazione Cos’è il numero di voucher

Numero contratto

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Numero contratto

Cos’è il numero di contratto

Messaggio

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Cookie	Durata	Descrizione
cookielawinfo-checbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
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cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
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elementor	never	This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time.
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bcookie	2 years	This cookie is set by linkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
lang	session	This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	1 day	This cookie is set by LinkedIn and used for routing.
pll_language	1 year	This cookie is set by Polylang plugin for WordPress powered websites. The cookie stores the language code of the last browsed page.
PugT	1 month	PubMatic sets this cookie to check when the cookies were updated on the browser in order to limit the number of calls to the server-side cookie store.

Cookie	Durata	Descrizione
_ga	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
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callback	5 minutes	Collects information on visitor behaviour.
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Cookie	Durata	Descrizione
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bscookie	2 years	This cookie is a browser ID cookie set by Linked share Buttons and ad tags.
c	1 year	This cookie is set by Rubicon Project to control synchronization of user identification and exchange of user data between various ad services.
car	5 minutes	Used to present the visitor with relevant content advertisement.
cf	5 minutes	Used to present the visitor with relevant content advertisement.
cip	5 minutes	Presents the user with relevant content and advertisements, and facilitates real-time bidding for advertisers.
CMID	1 year	Casale Media sets this cookie to collect information on user behavior, for targeted advertising.
CMPRO	3 months	CMPRO cookie is set by CasaleMedia for anonymous user tracking, and for targeted advertising.
CMPS	3 months	CMPS cookie is set by CasaleMedia for anonymous user tracking based on user's website visits, for displaying targeted ads.
cnac	5 minutes	Used to present the visitor with relevant content advertisement.
criteo_write_test	past	This cookie sets a unique ID for the visitors that allows third-party advretisers to target the visitors with relevant advertisement.
dpm	5 months 27 days	The dpm cookie, set under the Demdex domain, assigns a unique ID to each visiting user, hence allowing third-party advertisers to target these users with relevant ads.
fr	3 months	The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
IDE	1 year 24 days	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
IDSYNC	1 year	This cookie is set by Yahoo to store information on how users behave on multiple websites so that relevant ads can be displayed to them.
KRTBCOOKIE_97	1 month	This cookie, set by PubMatic, is used to build a profile of user interests and to show relevant ads.
test_cookie	15 minutes	This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
tuuid	3 months	The tuuid cookie, set by BidSwitch, stores an unique ID to determine what adverts the users have seen if they have visited any of the advertiser's websites. The information is used to decide when and how often users will see a certain banner.
tuuid_lu	3 months	This cookie, set by BidSwitch, stores a unique ID to determine what adverts the users have seen while visiting an advertiser's website. This information is then used to understand when and how often users will see a certain banner.
uid	1 year 24 days	This cookie is used to measure the number and behavior of the visitors to the website anonymously. The data includes the number of visits, average duration of the visit on the website, pages visited, etc. for the purpose of better understanding user preferences for targeted advertisments.
um	3 months	Set by AddThis for registering the user's sharing of content through social media.
umeh	3 months	This cookie is set by Improve Digital to track visitors on multiple websites, in order to present relevant advertisements based on the visitor's preferences.
uuid2	3 months	The uuid2 cookie is set by AppNexus and records information that helps in differentiating between devices and browsers. This information is used to pick out ads delivered by the platform and assess the ad performance and its attribute payment.

Cookie	Durata	Descrizione
_btoLead	3 months	No description
_gat_gtag_UA_49852597_1	1 minute	No description
_hjAbsoluteSessionInProgress	30 minutes	No description
_hjid	1 year	This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_hjIncludedInPageviewSample	2 minutes	No description
_hjSession_1556309	30 minutes	No description
_hjSessionUser_1556309	1 year	No description
_hjTLDTest	session	No description
A3	1 year	No description
am_tokens	14 days	No description
am_tokens_eu-v1	14 days	No description
AnalyticsSyncHistory	1 month	No description
criteo	14 days	No description available.
cto_bundle	1 year 1 month	No description available.
cto_tld_test	1 hour	No description
data-c	1 month	No description available.
data-c-ts	1 month	No description
fonts-loaded	1 year	No description
li_gc	5 months 27 days	No description
mv_tokens	14 days	No description available.
mv_tokens_eu-v1	14 days	No description
RUL	1 year	No description
UserMatchHistory	1 month	Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
visitor-id	1 year	No description available.

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