Guarantee deposits
Car rental and deposit: what they are and how they work
When you rent a car, the rental company will need to hang on to a deposit, as they are granting you the use of a precious good and must be sure that this is protected.
The deposit is an amount of money taken as a safe guard and used as an assurance by the rental company, which uses it also to check the validity of the customer’s credit card.
The rental company undertakes to return the amount after it makes sure that the vehicle is in good conditions and the driver has fulfilled all their obligations.
When the deposit will be refunded and what to do
If everything goes smoothly, the deposit will be unblocked after 4-5 working days. Sometimes, it can take up to 10 days if there’s a festivity going on or if the rental company is experiencing busy periods. If your deposit hasn’t been returned within that time, you can contact us via www.noleggiare.it/en/contacts/. Call your bank if we’ve returned the deposit but you still don’t see the amount on your account.
How much is a car rental deposit?
The amount of money depends on the type of the vehicle. That’s why fixed or standard costs cannot be applied to every vehicle.
The table below provides all the amounts for each type of vehicle:
| Vehicle’s Category | Description | Standard Deposit | Deposit with Silver / Gold protection | Deposit with Platinum protection |
|---|---|---|---|---|
| A | Citroen C1, Toyota Aygo or similar | € 600 | € 300 | € 100 |
| B | Fiat Panda, Ford Ka or similar | € 600 | € 300 | € 100 |
| C | Ford Fiesta, Peugeot 208 or similar | € 600 | € 300 | € 100 |
| D | Ford Focus, Renault Captur or similar | € 800 | € 400 | € 100 |
| E, E1 | Fiat 500C, Citroen DS3 or similar | € 600 | € 300 | € 100 |
| E2* | Mercedes Classe C or similar | € 800 | € 400 | € 100 |
| F | Ford Galaxy, Renault Grand Scenic or similar | € 800 | € 400 | € 100 |
| J | Ford Kuga, Peugeot 3008 or similar | € 800 | € 400 | € 100 |
| I | BMW Serie 1, BMW Serie 2 or similar | € 800 | € 400 | € 100 |
| L | BMW 5 Series, Mercedes C-Class or similar | € 800 | € 400 | € 100 |
| M | Ford Tourneo, Citroen Spacetourer 9 Pax or similar | € 1.000 | € 500 | € 100 |
| N | BMW 6 Series, Mercedes A-Class Sedan or similar | € 800 | € 400 | € 100 |
| O* | Mercedes GLA, Jaguar F-Pace or similar | € 1.800 | € 900 | € 100 |
| S | Ford Focus SW, Peugeot 308 SW or similar | € 800 | € 400 | € 100 |
| V | Piaggio Vespa 125cc, 300cc or similar | € 250 | Not Available | Not Available |
| Z | Van | € 1.000 | € 500 | Not Available |
*For this vehicle category are required two financial credit cards to guarantee the rental, to be presented at the desk when collecting the vehicle. The two cards must both be in the Customer’s name. Furthermore, for the Groups in question, the drivers must be 27 years of age or older.
